Products


CommsOffice™ Express is a telephony management and reporting solution that gives companies the ability to track and control telephone usage throughout their organisation.
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  CommsOffice™ Operator Console is available for Panasonic KX-TDA, KX-TDE and NCP systems. This software provides single and multi-site operator call handling from any networked PC.
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CommsOffice Pro is a multisite 'live' telephony management and reporting solution. Contact Centres can be measured against their SLA's with live call statistics displayed on multiple wall boards.
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  CommsOffice™ Voice call recording solutions include call management reporting features, a high specification PC/server and unlimited client licences for search and playback.
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CommsOffice™ Enterprise, is a telephony management and reporting solution that gives companies the ability to track and control telephone and data usage throughout their organisation.
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  CommsOfficeCampaign is a software module, which when installed with CTI clients, will drive outbound calls (progressive not predictive). This is commonly used in outbound contact centre scenarios
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CommsOfficeCTI enables you to personalise telephone system-customer interaction, reduce call times, and improve efficiency. CommsOffice CTI™ provides call control at user’s desktops.
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CommsOffice Front Office is currently under development and as is aimed at small hotels / guest houses. It will provide billing information for calls from guests rooms plus allow the input / output of additional data such as mini bars / tills / POS, etc.
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Calls may be recorded and monitored