Installation & Support Engineer

This is a field-based role, working from home or based from our technical office in Bracknell but covering the UK. Excellent package for the right person.

We require an engineer to build, configure, install, maintain PC based telephone system voice recording solutions and call management software applications. Applicants should have:

You will need to have been working in a computer, software and IT environment, must also have knowledge of business telephone systems. Of particular benefit is experience with business telephone system voice recording and call management software. Experience with any of the following is an advantage:

• Solid PC and IT literacy skills

• Working experience with business telephone systems

• Knowledge of ISDN and VoIP

• Ability to work with structured data and voice cabling

• Software installation and support

• Voice Mail and IVR systems

• CTI

Please email your CV and salary expectations to: bonnie.church@commsoftrms.com

Support Engineer

Based in our technical office in Bracknell providing support for our customers around the UK. Excellent package for the right person.

We require an engineer to provide helpdesk support for our range of telephone system voice recording and call management applications. Applicants should have:

You will need to have been working in a computer, software and IT environment, must also have knowledge of business telephone systems. Experience with any of the following is an advantage:

• Solid PC and IT literacy skills

• Working experience with business telephone systems

• Knowledge of ISDN and VoIP

• Software installation and support

• Voice Mail and IVR systems

• CTI

• Experience with helpdesk software

Please email your CV and salary expectations to: bonnie.church@commsoftrms.com